Customer Solutions Coordinator

Location Pershore
Discipline: Office
Job type: Permanent
Contact name: Keaton Smith
Contact email:
Job ref: J1010
Published: about 1 month ago

We at GMP Recruitment are recruiting on behalf of a well-established manufacturing company, based in the Pershore area, and we are looking for a Customer Solutions Coordinator to join their team on a full-time, permanent, contract.

Our client specialises in cooling products. They have had a fantastic growth and are now looking to extend their team.

The ideal candidate will be a confident self-starter, with a positive ‘can do’ attitude, to join our clients team as a Customer Solutions Coordinator; liaising with internal and external customers, to ensure smooth delivery of equipment solutions, on-time, every time.

Customer Solutions Coordinator main duties:

  • Manually inputting project quotations onto ERP system
  • Sending purchase orders to suppliers for project orders
  • Liaising with suppliers to ensure all equipment is received into the warehouse, for delivery of projects, on-time
  • Liaising with logistics manager to ensure stock is ready for project delivery
  • Closely working with project managers to help with administration/ordering of projects
  • Creating project documentation

Customer Solutions Coordinator desired skills and experience:

  • Working in a busy telephone-based environment; answering calls and responding to emails
  • Working with complex information
  • Administrative experience gained in a fast-paced environment
  • ERP Systems (Ideally HANSA)
  • Order processing
  • Ability to prioritise and manage a varied workload with conflicting priorities and tight deadlines
  • Excellent literacy and numeracy
  • Experienced Microsoft Office Suite user
  • Excellent telephone manner
  • Confident and articulate communicator
  • Attention to detail
  • Aptitude for learning new skills and/or systems

This position will be operating on a flexible Monday – Friday, 09:00am - 17:30pm, 37.5 hours per week. Our client offers a start earlier, finish earlier scheme.

For all of the above our client will be offering a salary of up to £21,000, plus additional company benefits.


If the above role sounds perfect for you, or you require more information, please click apply.

GMP Recruitment are recruiting for this role on behalf of their client and are acting as a Recruitment Agency.